An eSIM, or embedded SIM, is a digital SIM that allows you to activate a cellular plan without needing a physical SIM card. It works by downloading a profile directly to your device, enabling you to stay connected while traveling without the hassle of swapping SIM cards.

Yes! Our eSIM data plans are designed for global travelers, allowing you to stay connected in various destinations, including the Aaland Islands and Australia. Just make sure to check the coverage and compatibility for your specific travel locations.

We offer a conditional refund policy. If you haven't activated your eSIM and request a refund within 30 days of purchase, you may be eligible for a full refund. For more details on specific conditions, please refer to our refund policy on the website.

The data limit depends on the specific plan you choose. Each plan comes with its own data allowance, so be sure to review the details before making a purchase to find the best option for your needs.

Purchasing an eSIM data plan is simple! Just visit our website, select the plan that suits your travel needs, and follow the checkout process. Once your payment is confirmed, you will receive instructions on how to activate your eSIM.

If you're experiencing issues with your eSIM, please reach out to our Customer Support Team at help@selenify.com or through our chat. We’re here to help troubleshoot any connection problems you may encounter during your trip.

You can contact us via email at info@selenify.com or through our chat feature on the website. Our team is ready to assist you with any questions or concerns you may have regarding your eSIM data plan.

Yes, you can switch between different eSIM plans as needed. Just make sure to deactivate your current plan before activating a new one. If you need assistance with this process, feel free to reach out to our support team.